At T&S Tyres and Wheels Limited, we are committed to protecting the privacy and security of our customers’ personal information. This privacy policy outlines how we collect, use, disclose, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect: We may collect various types of personal information from you, including but not limited to:

• Contact details (name, address, email address, telephone number)
• Vehicle information (registration number, make, model)
• Payment information (credit/debit card details)
• Communications preferences

2. How We Use Your Information: We may use your personal information for the following purposes:

• Processing orders for products and services
• Providing customer support and assistance
• Communicating with you about your orders, appointments, or general enquiries
• Sending marketing communications (with your consent)
• Conducting market research and analysis
• Complying with legal obligations

3. Legal Basis for Processing: We process your personal data on the following legal bases:

• Performance of a contract: To fulfil our obligations to you under any contracts we enter into with you.
• Consent: Where you have provided your consent for specific purposes, such as receiving marketing communications.
• Legal obligation: To comply with legal obligations, such as tax or regulatory requirements.
• Legitimate interests: To pursue our legitimate interests, provided they do not override your fundamental rights and freedoms.

4. Data Sharing and Disclosure: We may share your personal information with:

• Service providers and business partners who assist us in delivering our products and services.
• Legal or regulatory authorities if required to comply with legal obligations or protect our rights.
• Third parties in the event of a merger, acquisition, or sale of assets.

5. Data Security: We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encryption, firewalls, and access controls.

6. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

7. Your Rights: You have certain rights regarding your personal data, including the right to:

• Access your personal information and request a copy of it.
• Rectify any inaccuracies in your personal data.
• Erase your personal data in certain circumstances.
• Restrict or object to the processing of your personal data.
• Withdraw your consent for processing where consent is the legal basis for processing.

8. Contact Us: If you have any questions, concerns, or requests regarding this privacy policy or our handling of your personal data, please contact us at: sales@tstyresandwheels.com

9. Changes to This Policy: We reserve the right to update this privacy policy at any time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or other appropriate channels.

This privacy policy was last updated on 01/04/2024.