At T&S Tyres and Wheels Limited, we offer a wide range of automotive services including puncture repairs, new and refurbished alloys, battery and number plate replacements, brake services, lowering, computerised and wheel balancing, new and part-worn tires, alloy wheel welding, engine services, and precision wheel refurbishment. We also provide laser and 3D wheel alignment for optimal vehicle performance. For more info, click here.
FAQ
T&S Tyres FAQ Page
At T&S Tyres and Wheels Limited, we offer a comprehensive range of automotive services to meet all your needs. From puncture repairs to new and refurbished alloys, batteries, and number plates, we’ve got you covered. Our expert team also specialises in brake services, lowering, computerised and wheel balancing, as well as providing new and part-worn tyres. Additionally, we offer alloy wheel welding, engine services, and precision wheel refurbishment tailored to your requirements. With our state-of-the-art laser and 3D wheel alignment technology, you can trust us to keep your vehicle running smoothly on the road.
Get Rolling with Our Extensive Tyre Range & Fast 'While You Wait' Puncture Repairs!
Yes, we strive to offer prompt and efficient service to our customers. Many of our services, such as puncture repairs and wheel balancing, can often be completed while you wait. The same goes for new or part worn tyre installs, subject to stock.
We stand behind the quality of our workmanship. Depending on the service provided, warranties may apply. Our team will be happy to discuss warranty options with you before proceeding with any work.
We recommend having your wheels aligned once every 6 months or 6,000 miles to ensure optimal handling performance and tire longevity. However, if you notice any signs of misalignment, such as uneven tire wear or steering issues, it’s advisable to have your alignment checked sooner.
Yes, we understand that each customer’s needs are unique. Our team is equipped to provide customized wheel refurbishment tailored to your specific requirements, whether it’s restoring alloy wheels to their original condition or applying a custom finish.
While our primary location is in Woodford, East London, we do not currently offer mobile services. However, you can visit our workshop for professional automotive care and services.
Scheduling an appointment with us is easy. You can call our workshop during business hours to schedule a convenient time for your service appointment. Our friendly staff will be happy to assist you with any questions or concerns you may have.
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At T&S Tyres and Wheels Limited, we strive to provide exceptional customer service and satisfaction. However, if you have encountered an issue or are dissatisfied with any aspect of our services, we encourage you to follow these steps to raise a complaint:
Contact Us: In the first instance, please reach out to us directly to discuss your concerns. You can visit our workshop in Woodford, East London, during business hours, or contact us by phone or email. Our friendly staff will listen to your concerns and work with you to find a resolution.
Provide Details: When raising a complaint, please provide as much detail as possible about the issue you have encountered. This may include the date of service, the specific service provided, and any relevant information that will help us understand the nature of your complaint.
Speak to Management: If you are not satisfied with the initial response to your complaint, you may request to speak to a member of our management team. They will review your complaint and work with you to address any concerns or issues you may have.
Submit a Written Complaint: If you prefer to submit a formal written complaint, you can do so by email or letter. Our contact details are in the footer. Please include your contact information and a detailed description of the issue you are raising. Our management team will investigate your complaint and respond to you in a timely manner.
Escalate if Necessary: If you feel that your complaint has not been adequately addressed, you have the option to escalate it further. You may request to speak to a higher level of management or seek assistance from relevant regulatory authorities, such as trading standards or consumer protection agencies.
Feedback and Follow-Up: We value your feedback and will use it to improve our services. After your complaint has been resolved, we may follow up with you to ensure that you are satisfied with the outcome. Your feedback helps us continually strive for excellence in customer service.
At T&S Tyres and Wheels Limited, we are committed to resolving complaints promptly and fairly. Your satisfaction is our priority, and we appreciate the opportunity to address any concerns you may have.